At jilijili, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect from members in the Philippines, how we use it, and the steps we take to keep it safe. Reading this page before you register helps you make an informed decision about your data. If you have questions that are not covered here, our FAQ page is a good place to start.
Full Policy
The sections below cover every key area of our Privacy Policy. All members based in the Philippines are protected by these practices from the moment they register an account on jilijili.
When you register an account on jilijili, we collect the personal information you provide directly, including your full name, date of birth, contact number, email address, and residential address in the Philippines. We also collect government-issued identification details as part of our Know Your Customer (KYC) process, which is required under applicable Philippine regulations for identity verification and fraud prevention. When you make deposits or withdrawals, we record payment method details such as e-wallet account references or bank account information sufficient to process transactions securely in Philippine pesos. As you use the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, submit feedback, or participate in promotions, including any correspondence and transaction references you share with us.
The personal data we collect is used primarily to operate your jilijili account, process your deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting services you have signed up for. We use your contact details to send you service-related communications such as account confirmations, transaction receipts, and security alerts — these communications are essential to the operation of your account and cannot be opted out of. Where you have given your consent, we may also use your contact information to let you know about relevant promotions available in the Latest Promotions section or updates to our Rewards programme. Technical and usage data helps us identify and fix platform issues, prevent unauthorised access, analyse wagering patterns for responsible gaming purposes, and improve the overall product experience for members across the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build profiles for sale to advertising networks or data brokers.
We process your personal data on several legal grounds depending on the nature of the data and the purpose of processing, all consistent with applicable Philippine data protection law. The primary basis is contractual necessity — we need your data to fulfil our obligations to you as a registered member, including maintaining your account, settling bets, and processing financial transactions. We also process certain data to comply with our legal obligations, including anti-money laundering (AML) requirements, identity verification mandates, and record-keeping obligations imposed by the relevant Philippine regulatory authorities. For optional communications such as promotional updates and programme notifications, we rely on your consent, which you may withdraw at any time by contacting our support team without affecting the lawfulness of prior processing. Where we rely on our legitimate interests — such as maintaining platform security, preventing fraud, and improving our services — we have assessed that those interests do not override your fundamental rights and freedoms as a data subject in the Philippines.
jilijili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is an absolute commitment we make to every member. We do share limited personal data with carefully selected service providers who assist us in operating the platform, such as payment processors that handle your Philippine peso transactions, identity verification partners that support our KYC obligations, and IT infrastructure providers that host our platform securely. All third-party service providers are contractually required to process your data only for the specific purposes we have authorised, to maintain appropriate security standards, and to comply with applicable data protection law. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of jilijili, our members, or the public. In the event of a business transfer or acquisition, your data may be transferred as part of that transaction, and we will notify you in advance if such a transfer results in a material change to how your data is used.
We retain your personal data for as long as your jilijili account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations, including anti-money laundering record-keeping requirements that typically mandate retention for a minimum of five years following the end of a business relationship. Transaction records, identity verification documents, and correspondence related to disputes or investigations may be kept for longer periods where necessary to comply with legal processes or to protect our legitimate interests. Technical and usage data that does not directly identify you may be retained in aggregated or anonymised form for platform improvement and statistical analysis purposes without a fixed expiry date. When personal data is no longer required for any lawful purpose, we securely delete or anonymise it using industry-standard methods to ensure it cannot be reconstructed or reidentified. If you close your jilijili account, we will action your data deletion request for non-mandatory data within a reasonable timeframe, while retaining only those records we are legally obliged to keep.
jilijili employs a layered security approach to protect your personal data and financial information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, and sensitive data at rest is stored using strong encryption methods appropriate to the classification of the information. Access to personal data within our organisation is strictly controlled on a need-to-know basis, with staff who handle member data subject to confidentiality obligations and regular security training. We conduct periodic security assessments and vulnerability testing to identify and address weaknesses in our systems before they can be exploited. While we implement robust technical and organisational measures to protect your data, no digital platform can guarantee absolute security against all threats, and we encourage you to use a strong, unique password for your jilijili account and to notify us immediately at [email protected] if you suspect any unauthorised activity on your account.
As a member based in the Philippines, you have specific rights regarding your personal data under applicable Philippine data protection legislation, and jilijili is committed to facilitating the exercise of those rights promptly and without undue barriers. You have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or incomplete information, and to request deletion of data that we are no longer legally required to retain. You also have the right to object to or restrict certain types of processing, to withdraw consent for optional communications at any time, and to request a portable copy of your data in a commonly used electronic format where technically feasible. To exercise any of these rights, please contact our support team with your account details and a clear description of your request; we will acknowledge your request promptly and aim to respond fully within the timeframe required by applicable law. If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or another competent supervisory authority.
jilijili uses cookies and similar tracking technologies to operate the platform, maintain your session when you are logged in, remember your preferences, and analyse how members interact with different parts of the site. Essential cookies are strictly necessary for the platform to function correctly and cannot be disabled without affecting core features such as account login and bet placement. Analytical cookies help us understand which sections of jilijili are most visited, how members navigate between pages, and where technical issues occur — this data is used in aggregate and does not identify you personally. We do not use third-party advertising cookies or share cookie data with ad networks for behavioural targeting purposes. You can manage your cookie preferences through your browser settings, though disabling non-essential cookies may affect some optional features; for detailed guidance on managing cookies in common browsers, refer to your browser's help documentation.
jilijili may update this Privacy Policy from time to time to reflect changes in our practices, platform features, applicable Philippine law, or regulatory requirements. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify active members through an in-platform notice or an email to the address held on their account. We encourage you to review this page periodically so you are always aware of how we handle your personal data. Continued use of jilijili after any update has been published constitutes your acknowledgment of the revised policy. If you disagree with any changes to this Privacy Policy, you should stop using the platform and may request account closure by contacting our support team. Previous versions of this policy are superseded by the current version displayed on this page at the time of your visit. For questions about this policy or your data, please also consult our FAQ page.
Quick Answers
Straight answers to the data and privacy questions that come up most often before and after registration.
Ready to Get Started?
Now that you understand how we handle your personal data, you have everything you need to register with confidence. Creating an account is free, takes only a few minutes, and gives you immediate access to sports betting markets, live events, and our loyalty rewards programme — all in Philippine pesos.